[P12, Q30] How to avoid automatic shutdown when click print.

[P12, Q30] How to avoid automatic shutdown when click print.

Note: P12 printer does not have charging function, the USB interface is plug-in powered and cannot be charged.

1. You can try to replace a set of new AAA alkaline batteries.
If you use incompatible batteries, the printer might automatically shut down when you click Print. The following is a reference picture of compatible batteries:


2. Try to power up and print via the USB cable
Some versions of P12 have USB interfaces. If your printer has a USB interface, you can also try: 
remove all batteries, and then use a 5V-2A charger and an original data cable to connect the printer for plug-in printing.  If you don't have a 5V2A adapter, it's possible to power it from your computer.
(Remember not to use batteries and USB power at the same time, which will cause the printer voltage to be unstable, causing the printer to automatically shut down or print blurry.)

3. If your problem is still not solved after trying the above steps.
Email: bestservice2012@outlook.com
(1) Please record a video to show us the problem: turn on the printer and double-click the power button to print the self-test page.
(2) Please send us the video (the video will serve as an important after-sales certificate)
(3) Please provide your order number and purchase time.
(4) After we confirm your information, we will provide you with a better solution

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